VMV and Fair Dealings
At CIC, we believe in bringing opportunities to our people, our clients and the Community.
In line with our culture, we provide our clients with customised, creative and time-sensitive financial solutions through a highly competent and dedicated team. We invest in the skills, technology and knowledge of our people and we are a responsible member of the Community.
Treating our customers fairly is central to our Vision, our Mission and our five Values: Innovation, Integrity, Integration, Initiative and Impeccable service.
Transposing these values into our daily business, we commit to our clients to:
- Offer suitable products and services,
- Train our staff to strive for excellence in the services they deliver,
- Help them to make informed decision by disclosing the features and risks associated to financial transactions and
- Address feedback and concerns in a prompt, effective and independent manner.